Privacy policy

## 1. INTRODUCTION

Walhalaa (“we”, “us”, “our”) is committed to protecting your privacy.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

Our business is headquartered in Mumbai, Maharashtra, India.

By using our website, you agree to the terms of this Privacy Policy.

---

## 2. INFORMATION WE COLLECT

When you use our website, we may collect:

### A. Personal Information You Provide

* Full name
* Email address
* Phone number
* Shipping and billing address
* Payment details (processed securely via payment gateways)
* Account login information

### B. Automatically Collected Information

* IP address
* Browser type
* Device information
* Pages visited
* Cookies and usage data

### C. Payment Information

We do not store your credit/debit card details. Payments are processed securely via third-party payment gateways (e.g., Razorpay, Shopify Payments, etc.).

---

## 3. HOW WE USE YOUR INFORMATION

We use your information to:

* Process and fulfill orders
* Communicate order updates
* Provide customer support
* Improve website performance
* Prevent fraud and abuse
* Send promotional emails (if you opt-in)

We do not sell your personal data to third parties.

---

## 4. SHARING YOUR INFORMATION

We may share your information with:

* Shopify (our website platform provider)
* Payment gateway providers
* Shipping and logistics partners
* Legal authorities (if required by law)

These third parties process data only to provide services to us.

---

## 5. COOKIES

Our website uses cookies to:

* Enhance browsing experience
* Track analytics
* Improve marketing performance

You may disable cookies in your browser settings, though this may affect website functionality.

---

## 6. DATA SECURITY

We implement reasonable security measures to protect your data.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

---

## 7. DATA RETENTION

We retain your information only as long as necessary to:

* Complete transactions
* Comply with legal obligations
* Resolve disputes

---

## 8. YOUR RIGHTS (Under Indian Law – DPDP Act 2023)

You have the right to:

* Request access to your personal data
* Request correction of inaccurate information
* Request deletion of your personal data
* Withdraw consent for marketing communications

To exercise these rights, email us at:

[walhalaaclothing@gmail.com](mailto:walhalaaclothing@gmail.com)

---

## 9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

---

## 10. CHILDREN’S PRIVACY

Our website is not intended for individuals under 18 years of age.

---

## 11. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

---