Terms of service
# TERMS OF SERVICE
Last updated: [12th Feb 2026]
Welcome to Walhalaa.
The terms “we”, “us”, and “our” refer to Walhalaa, a fashion brand headquartered in Mumbai, Maharashtra, India. Walhalaa operates this website and online store to provide products and services to customers.
By accessing or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree, please do not use our website or services.
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## SECTION 1 – ELIGIBILITY
By using this website, you confirm that:
* You are at least 18 years of age, or using the website under parental supervision.
* All information provided by you is accurate and complete.
* You will not misuse the website for unlawful purposes.
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## SECTION 2 – PRODUCTS & DESCRIPTIONS
We strive to display product colors, designs, and details accurately. However:
* Actual colors may vary slightly due to screen settings.
* Product images are for representation purposes.
* We reserve the right to modify or discontinue any product without prior notice.
* Quantities may be limited.
Walhalaa does not guarantee that products will match exact expectations beyond stated specifications.
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## SECTION 3 – ORDERS & ACCEPTANCE
Placing an order constitutes an offer to purchase.
We reserve the right to:
* Accept or reject any order.
* Cancel orders due to stock issues, pricing errors, or suspected fraud.
* Request order confirmation for COD purchases.
Orders are confirmed only after payment verification (or COD confirmation).
Refunds and exchanges are governed strictly by our Refund Policy.
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## SECTION 4 – PRICING & PAYMENTS
* Prices are listed in INR.
* Prices may change without notice.
* Taxes are included unless stated otherwise.
* Shipping charges may apply at checkout.
You confirm that the payment method used belongs to you or you are authorized to use it.
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## SECTION 5 – SHIPPING & DELIVERY
* Delivery timelines are estimates, not guarantees.
* Delays caused by courier partners, weather, strikes, or unforeseen events are not our responsibility.
* Risk transfers to the customer once the product is handed over to the courier.
COD orders may require verification before dispatch.
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## SECTION 6 – INTELLECTUAL PROPERTY
All content on this website including:
* Logo
* Brand name
* Product designs
* Images
* Graphics
* Text
* Layout
are the property of Walhalaa and protected under Indian intellectual property laws.
Unauthorized copying, reselling, or reproduction is strictly prohibited.
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## SECTION 7 – PROHIBITED USE
You agree not to:
* Use the website for unlawful purposes
* Attempt hacking, scraping, or misuse
* Provide false information
* Resell products without authorization
We reserve the right to suspend accounts violating these terms.
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## SECTION 8 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available”.
Walhalaa does not guarantee uninterrupted website operation or error-free service.
To the fullest extent permitted under Indian law, we disclaim all implied warranties.
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## SECTION 9 – LIMITATION OF LIABILITY
Walhalaa shall not be liable for:
* Indirect or consequential damages
* Loss of profits or business
* Delivery delays caused by third parties
* Minor variations in color or design
Our maximum liability shall not exceed the amount paid by you for the product.
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## SECTION 10 – PRIVACY
All personal information is handled as per our Privacy Policy.
Our store is powered by Shopify, which may process data to facilitate transactions.
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## SECTION 11 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.
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## SECTION 12 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website implies acceptance of revised Terms.
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## SECTION 13 – CONTACT INFORMATION
Walhalaa
Mumbai, Maharashtra, India
Email: [walhalaaclothing@gmail.com](mailto:walhalaaclothing@gmail.com)